Frequently asked questions

The Tembo Deck is the main observation deck at 350 metres — a triple-level gallery wrapping right around the tower, with the glass floor, cafés and the widest 360° views. The Tembo Galleria is higher, at 450 metres: a sloping glass-walled sky-walk that spirals up to the tower's highest point. The Deck is reached on its own ticket; the Galleria is reached by adding the combo ticket, which covers both levels.

If you want the absolute highest viewpoint and the experience of the spiralling glass sky-walk, yes — the Galleria climb is a highlight in itself and the view is more vertiginous. If you mainly want the classic Tokyo panorama and the glass floor, the Tembo Deck at 350 metres already delivers it. The combo ticket lets you do both in one visit, which most first-time visitors who want the full experience choose.

For most visitors the Tembo Deck (350 m) is the right choice — it's the main deck with the glass floor and the full panorama. Choose the Deck + Galleria combo if you want to add the higher 450 m sky-walk. We list a reduced child rate for the Tembo Deck for families.

It depends on what you want. Clear mornings give the sharpest long-distance views, including the best chance of seeing Mount Fuji on the western horizon. Sunset is the most popular slot — you watch the city shift from daylight to a carpet of lights — and it sells out first. Night gives the full Tokyo light show. Whichever you choose, book the slot ahead, as the best times go quickly.

On a clear day, yes — Mount Fuji is visible on the western horizon, and it's most reliably seen on crisp, clear mornings, particularly in the cooler months. Visibility depends entirely on the weather and air clarity, so it is never guaranteed, but a clear morning slot gives you the best chance.

The decks stay open in cloud and rain, and low cloud can make for a striking, moody view of the city below — but distant landmarks like Mount Fuji won't be visible. We can't control the weather and the ticket remains valid for your booked slot regardless of conditions, but if you're worried, reply to your confirmation and our concierge team will talk you through your options and the forecast.

Yes. The Tembo Deck at 350 metres has a section of glass flooring that lets you look straight down at the streets far below — a genuine test of nerve and one of the most photographed spots on the deck.

Allow about 1 to 1.5 hours for the Tembo Deck on its own, and around 2 hours if you add the Tembo Galleria at 450 metres. Many visitors spend longer because of the café and the views, and the huge Tokyo Solamachi shopping and dining complex at the base can easily fill another hour or two.

The height is deliberate wordplay: the numbers six, three and four read in Japanese as 'Mu-Sa-Shi', the historic name for the province that once covered the Tokyo area. At 634 metres, Tokyo Skytree is the tallest tower in Japan.

Yes — Tokyo Skytree uses timed entry, so your ticket is for a specific arrival window. We secure your chosen slot when you book and send a QR ticket you simply scan at the entrance, so you skip the ticket counter at the base. Because slots are limited and the tower can sell out at peak times, booking ahead is strongly recommended.

Yes. On holidays, weekends and at popular times like sunset, Tokyo Skytree genuinely sells out, and walk-up visitors can be turned away or face long waits. A pre-booked timed slot guarantees your entry and the time you want.

The tower sits directly above its own stations: Tokyo Skytree Station on the Tobu Skytree Line, and Oshiage (Skytree) Station served by the Tokyo Metro Hanzomon Line, the Toei Asakusa Line and Keisei lines. From central Tokyo it's a short metro ride; the ticket counters and lifts are on the 4th floor.

Easily — they make a natural pairing. Senso-ji, Tokyo's oldest temple, sits in Asakusa across the Sumida River, about a 20-minute walk or one stop on the Tobu Skytree Line. A common plan is the temple and the Nakamise shopping street in the morning and the tower for late-afternoon or sunset views.

Very. The high-speed lifts, the height, and especially the glass floor fascinate children, and the timed-entry slot means no long queue with tired kids. The Tokyo Solamachi complex at the base has plenty for families, and we list a reduced child rate for the Tembo Deck.

Yes — the observation decks are reached by lift and are step-free, with accessible toilets provided. If you have specific access requirements, contact us before booking and we'll confirm the current arrangements with the tower.

No — Tokyo Skytree's own pricing varies by deck, and typically differs between weekdays and weekends or holidays, and can change by date and season. That weekday-versus-holiday matrix is one of the most confusing things about booking. We show a single clear price in your own currency so you don't have to work it out.

Tokyo Solamachi is the large shopping and dining complex built around the foot of the tower, with hundreds of shops, restaurants, an aquarium and a planetarium. It's a destination in its own right and an easy place to eat before or after going up the tower.